![]() ![]() If you're asked for logs, please copy/paste from the log files and not the table. Note: The Logs ("Events") Table in the UI is not the same as the log files and isn't as useful. You can also access the log files from the UI at System => Logs => Files. The log files are located in Sonarr's Appdata Directory, inside the logs/ folder. * -C: provide # of lines before and after the line it is found on * -r: recursively check all files in the path For example if you want to find information about the movie/show/book/song/indexer "Shooter" you can run the following command grep -inr -C 100 -e 'Shooter' /path/to/logs/*.trace*.txt If your Appdata Directory is in your home folder then you'd run: grep -inr -C 100 -e 'Shooter' /home/$User/.config/logs/*.trace*.txt Unix Only: Alternatively If you're looking for a specific entry in an old log file but aren't sure which one you can use grep. You can use the Notepad++ "Find in Files" function to search old log files as needed. When using 0bin, be sure to disable colorization and do not burn after reading.Īlternatively If you're looking for a specific entry in an old log file but aren't sure which one you can use N++. Do not share console output, docker container output, or anything other than the application logs specified.Do not archive (zip, tar (tarball), 7zip, etc.) your logs.Do not upload and share your logs via Google Drive, Dropbox, or any other site not noted above.Do not use JustPasteIt as their site does not facilitate reviewing logs.Do not use as their site is frequently not accessible.**Do not use as their filters have a tendency to block the logs.Use Gist, 0bin ( Be sure to disable colorization), PrivateBin, Notifiarr PrivateBin, Hastebin, Ubuntu's Pastebin, or similar sites - excluding those noted to avoid below - to share the copied logs from above.Copy a big chunk before the issue, the issue itself, and a big chunk after the issue.Open the trace log file () via the UI or the log file on the filesystem and find the relevant context.Reproduce the Issue (Redo what is breaking things).Clear Logs (System => Logs => Clear Logs or Delete all the Logs in the Log Folder).Turn Logging up to Trace (Settings => General => Log Level or Edit The Config File).To provide good and useful logs for sharing:Įnsure a spammy task is NOT running such as an RSS refresh Don't share the logs as an attachment, a zip archive, or anything other than text shared via the services noted below.Don't upload logs directly to Discord or paste them as walls of text, unless requested.Avoid sharing the entire log file unless asked.If the logs you are providing do not contain either then they are not the logs requested. If you're asked for debug logs your logs will contain debug and if you're asked for trace logs your logs will contain trace. Searching Indexers and Trackers Common Problems.Downloads and Importing Common Problems.It is likely beneficial to also review the Common Troubleshooting problems: The more we know, the easier it is to help you. Maybe even include some screen shots to highlight the issue. Use the Logging and Log Files section to turn your logging up to trace, recreate the issue, pastebin the relevant context and include a link to it in your post. How to Generate a Docker Compose Tell us about what you've tried already, what you've looked at. Otherwise please have a docker compose handy. If you are using Docker please run through Docker Guide first as that will solve common and frequent path/permissions issues. net/Mono, version of Sonarr, download client and its version. Clearly describe the problem and briefly describe your setup, including things like your OS/distribution, version of. You can get real time help via chat onīut before you go there and post, be sure your request for help is the best it can be. The underlying connection was closed: An unexpected error occurred on a sendĭo you need help? That's okay, everyone needs help sometimes.Jackett manual search finding more results.Found matching series via grab history, but series was matched by series ID.Download cannot be matched to a library item.Download folder and library folder not different folders.Remote Mount or Remote Sync (Syncthing).Docker and user, group, ownership, permissions and paths.One or More Episodes expected in the release were not imported or missing. ![]()
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